How do I whitelist IP addresses and user agents? – Shareaholic Helpdesk

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If your server is blocking requests from Shareaholic (Steve Bot), there are two ways to unblock Steve Bot:

Whitelist user agent string:

Mozilla/5.0 (compatible; Shareaholic/1.0; +http://www.shareaholic.com/steve)

Steve Bot uses standard 80 HTTP and 443 HTTPS ports to connect.

If you have custom bot rules set in your robots.txt file, make sure to allow Shareaholic by adding the following two lines to your robots.txt file:

User-agent: shareaholic
Allow:

WordFence — The whitelisting options are found in the WordPress backend under WordFence > All Options > Firewall Options > Advanced Firewall Options.
iThemes Security — In this application, whitelisted IP addresses are called authorized hosts and are added in the setup wizard. Once the setup wizard is complete, you can also find enter/modify the IP addresses under Security > Settings > Configure > Authorized Hosts.
Defender Security — The whitelisting options are found in the WordPress backend under Defender > Firewall > IP Banning > Allowlist.
CleanTalk — Instructions on whitelisting for CleanTalk can be found on the developer's website.
BBQ Pro — The whitelisting options are found in the WordPress backend under BBQ Pro > Settings > Whitelist IPs.
Admin Tools Pro — The Whitelisting options can be found in Components > Admin Tools > Web Application Firewall > Configure Exceptions from Blocking tab.
RS Firewall — The Whitelisting options can be found in Components > RSFirewall > Blacklist/Whitelist.
OSE Anti-Hacker — The Whitelisting options can be found in Components > OSE Anti-Hacker > IP Management.
SecurityCheck — The Whitelisting options can be found in Components > Security Check > Main menu > Web Firewall Configuration > Lists.

* Please note: these instructions work for HostGator and Bluehost if you have a website on VPS or Dedicated Hosting.